Orders are usually processed and shipped USPS ground within 1-3 business days (Mon-Fri) of purchase.
Immediately following your purchase, a copy of the receipt with the order number will be emailed. Within 1-3 business days (Mon-Fri) of processing your order , you will receive a shipping confirmation email including a tracking number for your order.
Our FAQ section has additional information however you can always contact us at firstname.lastname@example.org
Send an email or a message on contact us with a brief explanation. Within 1-3 days you will receive directions on how to send the item(s) back. After the item(s) have been sent back to Lucie you will receive an email with a online code to go towards your future purchase. All returned items must be in new condition and have all original tags attached.